Our quality objective is to meet or exceed our client requirements and expectations in a proactive, professional and cost-effective manner. Whilst also having pride in our work so that we can be proud of the care that we deliver. Your feedback is extremely important to us. Telling us about your experience, good or bad, means that we can better understand what is important to you, what we are doing well and where there are areas where we need to make improvements.
Your Feedback can help us to:
Ensure our services are sensitive to the needs of patients, carers and visitors.
Improve planning and decision making, taking into account our aim to ensure fair and equal use of services.
Ensure we are open and transparent in all that we do.
You can share your experiences with us in the following ways: